*FREE SHIPPING on all orders of $75 or more! Each piece of jewelry is individually handmade to order. Depending on the availability of stones, please allow up to 10 business days for your order to be shipped; however, most orders ship within 1-3 business days. If we foresee that your order will take longer than 3 business days to ship, you will be notified. Orders placed on Saturdays and Sundays will begin processing the following business day. All customers will receive a confirmation email with tracking information when the order has shipped. If the item happens to be out of stock or unavailable, we’ll let you know by e-mail and get you an estimated delivery date. All orders within the continental U.S. are shipped via Fed Ex.
FREE RETURN SHIPPING (within the continental US only)! A pre-paid, pre-addressed shipping label is included in every eligible order purchased. Unworn merchandise** can be sent back to Mickey Lynn, Inc. within 10 business days of receipt of product for a full refund. Items are eligible for an exchange for up to 30 days after the receipt of product.
To make a return or an exchange, simply email us with the reason for the return and we’ll issue an RA#. Returned packages must include: securely packaged merchandise in a corrugated box, the original invoice and a return form. Please mark the exterior of the box clearly with the RA#. Please note: RA#’s ARE REQUIRED FOR A RETURN. Items authorized for return must be postmarked within 5 days of RA# issuance.
HOLIDAY RETURN POLICY: For the 2016 holiday season, all merchandise purchased November 15th, 2016 or later can be returned for a full refund or credit of the original price paid through January 15th, 2017 as long as the merchandise qualifies for a return, per our established return policy.
For any inquiries concerning returns or exchanges, please contact Customer Service via email at firstname.lastname@example.org or by phone @ 404.214.6077 between 9am – 5pm, Monday – Friday, EST.
**All End of Season, Friends and Family, and We Made Too Many Sales items are FINAL SALE and are not subject to refund or exchange.
**Any custom items are FINAL SALE and are not subject to refund and are only eligible for exchange only.